As of January 2022, Tetra Users will be able to enroll and unroll in 2-Step Authentication for their accounts!

Note: If you are an enterprise client, please check with your organization's privacy policies before unenrolling

Steps to Enroll:

Scroll to the bottom of your "Account Settings" page and click the "Enroll in 2 Step Authentication" button.

The following modal will appear when you have successfully enrolled

Your 2-Step Authentication settings will now reflect your current enrollment status

Next time you sign in, the following screen will be presented to you and a passcode will be emailed from info@tetrainsights.com. Please make sure to check your spam folder.

The passcode has a short expiration window. If you enter the passcode and it has expired, make sure to click on the “Send again" link. This will send a new code to your email account.

Steps to Unenroll

To unenroll, simply click the "Unenroll" button in the bottom left corner of your "Account Settings" page.

Note: If you are an enterprise client, please check with your organization's privacy policies before unenrolling.

The following modal will appear confirming that you wish to unenroll:

After selecting yes, you will no longer be enrolled in 2-Step Authentication and your "Account Settings" page will reflect these changes.