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Support and Contact Information

Updated over a year ago

Support Team Details:

Hours of Operation: M-F 8am EST - 7pm EST

First Response SLA: Typically 24 hours, but is often within a few hours during regular business hours.

Ways to contact us:

The best way to contact us is by pressing the "Support" button in the app's nav bar in the top right hand corner.

You can also email us at customersuccess@tetra.team or call us at (347) 354-2969

Discover more by exploring our Help Center

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