Why One Street per Request?
Each locate request is limited to one street to ensure accurate utility notifications for the specific area of work. This approach minimizes confusion and improves the efficiency of utility coordination.
How to Submit Locate Requests for Multiple Streets
Create the First Request
Fill in the Address Information:
Enter the name of the street where work is being performed.
Specify the closest intersecting street in the Intersection Field.
Provide Accurate Driving Directions or Locating Instructions:
Include detailed directions or instructions to help clearly identify the work site location.
Mark the Work Area on the Map:
Use the mapping tool to outline the work area along the street where work will take place.
Ensure the marked area is limited to the selected street.
Submit the Request:
Double-check all details, including the map markings, street information, and instructions.
Submit the locate request once the information is verified.
Create a Request for the Next Street
Duplicate the First Ticket:
After submitting the first request, use the Copy Ticket option. This will create a new request with the same information.
Update the Street Information:
Change the Address Field to the next street where work will occur.
Update the Intersection Field to reflect the nearest cross street.
Update Driving Directions or Locating Instructions:
Adjust any directions or instructions to reflect the correct work site location for the new street.
Adjust the Map Markings:
Modify the work area on the map to ensure it accurately represents the location on the new street.
Verify the map is limited to the selected street.
Submit the Updated Request
Review the updated ticket to confirm all changes, including the address, map markings, and instructions.
Submit the locate request for the second street.
Important Tips for Success
One Street per Ticket: Always limit each request to a single street for accurate utility notifications.
Use the Copy Ticket Feature: Save time by duplicating tickets for related work on nearby streets.
Update All Details: Ensure the address, map markings, driving directions, and instructions reflect the new work site location.
Double-Check Before Submission: Verifying your information helps prevent delays or errors in processing.
By following these steps, you can confidently submit accurate locate requests for work involving multiple streets. This ensures timely and precise utility notifications for each location.
Have Questions?
If you have any questions, contact the Texas811 support at:
📧 ThePortalTX@Texas811.org
📞 888-776-6077