Accurate driving directions are essential for ensuring that locators and utility members can find your work site quickly and without confusion. Many rely solely on the written directions in the ticket, especially when maps are unavailable or unclear.
When to Include Driving Directions
You should fill out the “Driving Directions To Work Site” field when:
The work site does not begin at an intersection
The address is missing or cannot be found on any mapping source
Google and Bing geocode results differ, or drop the pin in the road
The site is in a rural area, substation, or off-grid location
How to Write Effective Directions
Driving directions should be:
Precise – Use cardinal directions (North, South, East, West) and approximate distances
Easy to Follow – Begin from a well-known intersection or landmark
Properly Formatted – Follow one of the formats shown below to avoid errors
💡Pro Tip:
Avoid vague phrases like “behind the house” or “near the field.” Stick to map-based reference points and directional language.
Approved Driving Direction Formats
Use one of the following templates to ensure clarity and consistency:
From a known intersection:
FROM INT OF [ROAD NAME] AND [ROAD NAME], GO [NORTH/SOUTH/EAST/WEST] ON [ROAD NAME] APPROX. [DISTANCE]At a known intersection:
SITE LOC AT INT OF [ROAD NAME] AND [ROAD NAME]Near a known intersection:
SITE LOC APPROX. [DISTANCE] [NORTH/SOUTH/EAST/WEST] FROM [ROAD NAME] AND [ROAD NAME]
Why Proper Directions Matter
Clear directions help locators:
Find the site without delays or extra calls
Avoid miscommunication or incorrect markings
Ensure facility operators are notified properly
Many locators receive ticket information via email only, with no map view. If the written directions are unclear or missing, it can lead to incomplete or delayed locate work.
Need Help?
If you have any questions or need any assistance, contact the Texas811 support at:
📧 ThePortalTX@Texas811.org
📞 888-776-6077