Signing up for the Texas811 Portal is quick and easy. You can follow these steps to create your account and start submitting locate requests.
Important Account Information
Accounts are for individual use only, not for company-wide access.
Each team member needing to submit locate requests should create their own account with a unique login.
Both the username and caller's name are tied together and cannot be changed after registration.
The login email address must be an active and regularly used email. Any communication from 811 regarding potential discrepancies on a ticket will be sent to this email.
You must create a new account if you need to update your sign-up email or it is no longer active.
💡 Pro Tip:
To have all locate request communications sent to a centralized email, list the caller and/or contact email as a shared address so all one calls and responses are directed to the same inbox.
Steps to Sign Up
1. Go to the Portal
On the portal homepage, click Sign Up in the top right corner.
2. Fill Out the Sign-Up Form
Enter the following details:
Email – Use a company email, if possible, or a personal email (Gmail, Yahoo, etc.). The email must contain some variation of your first and/or last name.
❗❗ Important:
The email must contain some variation of your first and/or last name.
Password – Create a secure password.
First and Last Name – Enter your full name.
Address – Your mailing address. If you are signing up as an employee for a company, you are advised to use the company address.
Phone Number – A valid contact number.
Company Details
Company Name – Your company’s name, if applicable. If you are signing up for a personal account, provide your name in this field.
Company Address – If different from your personal address.
Company Phone Number – The main contact number for your company.
Ticket Contact Information
Provide the name, phone number, and email of the person who can best respond to ticket-related communication.
3. Activate Your Account
After submitting the form, check your email for an activation link and click it to activate your account.
💡 Tip:
If you don’t see the activation email in your inbox, be sure to check your spam or junk folder.
Need Help?
If you don’t receive the activation email, experience any issues, or have questions, contact Texas811 support at:
📞 888-776-6077