If you’ve received an invoice from Texas811 and have questions or concerns, the Invoice Questions Form is the quickest way to connect with our Accounting Department. This form ensures your inquiry is routed to the appropriate team and helps avoid delays in getting a resolution.
When to Use This Form:
You see a charge you don’t recognize
A previous payment isn’t reflected
You need clarification on billing details
When submitting, please include your company name, invoice number, and a short description of the issue to help our team respond quickly.
💡 Pro Tip:
The more details you provide up front (such as the billing period or reference number), the faster we can assist you.
Need to Pay an Invoice?
You can conveniently pay your invoice anytime by visiting our Texas811 Website.
📌 Facility Operator > Pay My Invoice > Pay Invoice
Need Something Else?
Additional forms are available on the Texas811 Website under:
Facility Operator > Self-Service Hub
Have Questions?
If you need assistance filling out a form or have questions, our Stakeholder Support team is here to help. Please reach out to us at:
📧 StakeholderSupport@Texas811.org
📞 888-870-8292