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How to Connect Stripe to Tezzera

Updated over a month ago

Stripe is one of the most popular payment processors in the world, and connecting it to Tezzera allows you to accept credit card and bank transfer payments directly through your invoices. This guide will walk you through the entire Stripe connection process step by step.

What is Stripe?

Stripe is a payment processing platform that enables you to accept:

  • Credit and debit card payments from clients

  • ACH/bank transfer payments (direct from client's bank account)

  • Payments in multiple currencies

  • Secure, PCI-compliant transactions

When you connect Stripe to Tezzera, payments are processed through Stripe and deposited directly into your bank account.

Why Connect Stripe?

For you:

  • Accept credit card payments without a merchant account

  • Get paid faster with automated processing

  • Lower fees for ACH/bank transfer payments

  • Secure payment processing with fraud protection

  • Automatic payout to your bank account

For your clients:

  • Pay with any major credit or debit card

  • Pay directly from their bank account (ACH)

  • Secure payment processing

  • Automatic receipts and confirmations

What You'll Need

Before starting the Stripe connection process, gather:

  • Email address (preferably your business email)

  • Business legal name and address

  • Phone number

  • Tax identification: Social Security Number (SSN), Employer Identification Number (EIN), or Tax ID depending on your business structure

  • Bank account information: Account and routing numbers

  • 10-15 minutes to complete the setup

Already have a Stripe account? If you already use Stripe for other services (like your website, another CRM, or e-commerce), you can connect that existing account! Just make sure you have your login credentials ready.


Step-by-Step: Connecting Stripe

Step 1: Access Your Financial Settings

  1. Click the three dots (∙∙∙) in the bottom left corner of your Tezzera workspace

  2. Select "Settings"

  3. Navigate to the "Financial" tab

Step 2: Configure Basic Settings

Before connecting Stripe, set these up first:

Select Your Country

  • Choose the country where your business is registered

  • This affects available payment options and currencies

Choose Your Default Currency

  • Select the currency you typically invoice in (USD, EUR, GBP, etc.)

  • You can change this on individual invoices later if needed

Step 3: Select Bank Account as Payout Method

Under "Primary Payout Method", select "Bank Account".

This tells Tezzera you want to connect your bank account through Stripe for receiving payments.

Step 4: Start the Stripe Connection

You'll now see "Step 2: Connect Bank Account Securely Using Stripe" appear.

Click the "Connect" button.

What happens next: You'll be redirected away from Tezzera to Stripe's secure connection page. Don't worry—this is normal! Stripe handles all the sensitive bank and business information securely.


The Stripe Connection Process

Once you click "Connect," you'll be taken through Stripe's onboarding flow. Here's what to expect:

Screen 1: Enter Your Email Address

First-time Stripe users:

  • Enter your business email address

  • Click "Continue"

  • Stripe will create a new account for you

Existing Stripe users:

  • Enter the same email address you used to create your Stripe account

  • Click "Continue"

  • Stripe will recognize your account

💡 Pro tip: If you already have a Stripe account, make sure to use the exact same email address. This allows you to connect your existing account instead of creating a new one.

Screen 2: Log In or Create Account

If you already have a Stripe account:

  • Stripe will recognize your email

  • Enter your password to log in

  • You may need to verify your identity (see next section)

If you're creating a new Stripe account:

  • Stripe will guide you through creating a new account

  • Follow the prompts to set up your password and account details

Verifying Your Identity

When logging into an existing Stripe account, you may need to complete additional security steps:

Two-Factor Authentication:

  • If you have 2FA enabled, you'll need to verify through your authenticator app

  • Open your authenticator app (Google Authenticator, Authy, etc.)

  • Enter the 6-digit code shown

Email or SMS Verification:

  • Stripe may send a verification code to your email or phone

  • Enter the code to continue

These extra steps protect your financial information and ensure only you can access your account.

Screen 3: Select Your Stripe Account

If you have an existing Stripe account, you'll see two options:

Option 1: Use Existing Account

  • Select this to connect your current Stripe account to Tezzera

  • All your existing business details, bank info, and tax details will be used

  • Recommended if: You already use Stripe and want everything in one place

Option 2: Create New Business Account

  • Select this to create a separate Stripe account specifically for Tezzera

  • Useful if you want to keep business finances separate

  • Recommended if: You use Stripe for personal transactions and want a dedicated business account

Choose the option that works best for you, then click "Continue".

📌 Note: If you connect an existing account, Stripe will automatically pull all your tax details, business information, and bank account from that account. This saves time!

Screen 4: Confirm Business Details

Stripe will now ask you to confirm (or enter) your business information.

Business Name

  • Your legal business name (or personal name if sole proprietor)

  • This appears on client credit card statements

Phone Number

  • Your business phone number

  • Used for verification and account security

Business Address

  • Your business's physical address

  • Required for tax and compliance purposes

Business Type

  • Individual/Sole Proprietor

  • LLC

  • Corporation

  • Partnership

  • Non-profit

💡 Pro tip: Make sure all information is accurate! Incorrect details can delay your account approval or cause payout issues.

Screen 5: Tax Information

Stripe needs your tax identification for compliance and reporting:

For US businesses, you'll enter:

Sole Proprietors:

  • Social Security Number (SSN)

LLCs, Corporations, Partnerships:

  • Employer Identification Number (EIN)

For non-US businesses:

  • Tax ID or VAT number specific to your country

Why does Stripe need this?

  • Legal requirement for payment processing

  • Enables Stripe to issue you tax forms (like 1099-K in the US)

  • Verifies your business identity

Screen 6: Verify Owner Information

Stripe needs to verify the identity of the person who owns the business (this is usually you!).

Owner/Representative Details:

  • Full legal name

  • Date of birth

  • Residential address (not a PO Box)

  • Last 4 digits of SSN (in the US)

Why is this needed?

  • Anti-fraud and compliance requirements

  • Ensures the person setting up payments is authorized to do so

Screen 7: Bank Account Confirmation

If you're connecting an existing Stripe account, Stripe will show you the bank account already connected.

Verify that:

  • The bank name is correct

  • The last 4 digits of the account match your bank account

  • This is the account where you want to receive payouts

If you need to change the bank account:

  • You can do this later in your Stripe dashboard

  • Or contact Stripe support for help

Screen 8: Review and Submit

This is your final review screen before completing the connection.

Review all information carefully:

  • ✓ Business name and address

  • ✓ Business type

  • ✓ Tax identification

  • ✓ Owner information

  • ✓ Bank account details

If everything looks correct:

  1. Click "Agree and Submit"

  2. You're agreeing to Stripe's Terms of Service

  3. Stripe will process your information

If something is wrong:

  • Use the "Back" button to go back and correct any information

  • It's better to fix errors now than deal with payout issues later!


Completing the Connection

After clicking "Agree and Submit," here's what happens:

Account Onboarded Confirmation

You should see a success message that says "Account Onboarded" or similar confirmation that your Stripe account is connected to Tezzera.

This means:

  • Your Stripe account is successfully connected

  • You can now accept payments through Tezzera

  • Clients can pay your invoices with credit cards or bank transfer

Redirected Back to Tezzera

After the confirmation message, you'll be automatically redirected back to your Tezzera Workspace Settings.

Don't see the redirect?

  • Click the link provided by Stripe to return to Tezzera

  • Or manually go back to your Tezzera tab/window

Verify the Connection

To confirm everything worked:

  1. Go back to Workspace Settings → Financial in Tezzera

  2. Look for "Step 2: Bank Account"

  3. You should now see:

    • Your bank account listed (last 4 digits)

    • A green "Connected" tag next to it

✅ Success! Your Stripe account is connected and ready to receive payments.


Adding PayPal (Optional)

Want to offer both Stripe AND PayPal to give clients maximum flexibility?

After connecting Stripe:

  1. Scroll down on the Financial tab

  2. Find the "PayPal (Optional)" section

  3. Enter the email address associated with your PayPal account

  4. Save your settings

Now clients will see both credit card (Stripe) and PayPal payment options on your invoices!

💡 Pro tip: Offering multiple payment methods increases the likelihood of getting paid quickly. Some clients prefer PayPal, others prefer credit cards.

Setting Default Payment Options

Now that Stripe is connected, choose which payment methods appear by default on new invoices. Scroll down to "Default Payment Options" and check the boxes for:

☐ Stripe (Credit Card)

  • Clients pay with credit or debit card

  • 2.9% + $0.30 fee per transaction

☐ Stripe (ACH Bank Transfer)

  • Clients pay directly from their bank account

  • Much lower fees: 0.8% capped at $5

  • Takes 3-5 business days to process

☐ PayPal (if you added it)

  • Clients pay through PayPal

☐ External Payment Link (optional)

  • For additional payment methods like Wise, Venmo, etc.

  • Added on individual invoices


Understanding Stripe Fees

Stripe charges fees for processing payments. Here's what to expect:

Credit/Debit Card Payments

US:

  • 2.9% + $0.30 per successful transaction

International:

  • Rates vary by country

  • Check Stripe's website for your region

ACH/Bank Transfer Payments

US:

  • 0.8% capped at $5 per transaction

  • Much cheaper than credit cards!

Example:

  • $5,000 invoice paid by credit card: $145 + $0.30 = $145.30 fee

  • $5,000 invoice paid by ACH: 0.8% = $40, but capped at $5 = $5 fee


Payout Schedule

When do you receive funds?

  • Credit card: 2-7 business days after payment

  • ACH: 3-5 business days after payment

Where do funds go?

  • Directly deposited into the bank account you connected

  • You'll receive an email notification from Stripe when payouts are sent


Testing Your Stripe Connection

Before sending your first real invoice, test that everything works:

Create a Test Invoice

  1. Go to any project in Tezzera

  2. Navigate to the Invoicing tab

  3. Click "New Invoice"

  4. Add a small amount (like $1)

  5. Preview the invoice

Check Payment Options

In the invoice preview, verify:

  • ✓ Stripe payment options appear

  • ✓ Your business name displays correctly

  • ✓ The payment button works (don't actually complete payment!)

If everything looks good, you're ready to send real invoices!


Managing Your Stripe Connection

Accessing Your Stripe Dashboard

You can access your full Stripe dashboard anytime:

  1. Log in with your Stripe email and password

  2. View all transactions, payouts, and account details

In your Stripe dashboard, you can:

  • See all payments received

  • View payout schedule and history

  • Update bank account information

  • Manage tax forms and settings

  • View detailed transaction reports

  • Update business information

Updating Your Bank Account

Need to change the bank account where payouts are sent?

  1. Log into your Stripe dashboard

  2. Go to Settings → Bank accounts and scheduling

  3. Add a new bank account or remove the old one

  4. The change will automatically apply to Tezzera invoices

📌 Note: Bank account changes are managed in Stripe, not in Tezzera. Any changes you make in Stripe automatically sync with Tezzera.

Reconnecting Stripe

If your Stripe connection is ever disconnected or needs to be updated:

  1. Go to Workspace Settings → Financial in Tezzera

  2. Look for a "Reconnect" or "Update Connection" button

  3. Click it and follow the prompts

  4. You may need to log into Stripe again


Troubleshooting Common Issues

Q: The Stripe connection failed. What do I do?

A: Common causes include:

  • Incorrect email or password

  • Incomplete business verification

  • Mismatched business information

  • Pending verification in your Stripe account

Solution: Check your email for messages from Stripe about verification steps. If you're stuck, contact our support team.

Q: I connected Stripe but don't see payment options on my invoices.

A: Make sure you:

  1. Checked the payment option boxes in Default Payment Options in Workspace Settings > Financial

  2. Enabled payment methods on the specific invoice

  3. Completed the full Stripe verification process

Q: My Stripe account says "Pending Verification."

A: Stripe may need additional information or documentation. Check:

  • Your Stripe dashboard for verification requests

  • Your email for messages from Stripe

  • Make sure all business details are accurate

Q: Can I use my personal Stripe account?

A: You can, but we recommend creating a business account for cleaner bookkeeping and financial tracking. You can create a new business account during the connection process.

Q: Clients say they can't pay my invoices.

A: Check that:

  • Your Stripe account is fully verified

  • Payment methods are toggled on in the invoice

  • You've connected your bank account to Stripe

  • There are no holds or restrictions on your Stripe account

Q: How long before I can start accepting payments?

A: Most Stripe accounts are approved instantly or within 1-2 business days. If additional verification is needed, it may take a few days longer.

Q: Do I need a business bank account?

A: Not necessarily. You can use a personal bank account for sole proprietorships. However, a business account is recommended for LLCs and corporations.

Q: I have multiple businesses. Can I connect different Stripe accounts?

A: Each Tezzera workspace can only connect one Stripe account. If you have multiple businesses, consider creating separate Tezzera workspaces for each.

Q: What if I don't want to use Stripe?

A: You can use PayPal instead, or use external payment links for other services like Wise, Venmo, or direct bank transfers. See our How to Connect Payment Methods guide.


Best Practices for Using Stripe

Complete verification promptly: Don't wait until you need to send an invoice to verify your Stripe account. Do it during setup!

Monitor your Stripe dashboard: Check it weekly to ensure payouts are processing correctly.

Keep business info updated: If you move, change banks, or update your business structure, update it in Stripe immediately.

Enable both payment options: Offer both credit card and ACH so clients can choose what works best for them.

Understand your payout schedule: Know when to expect funds in your bank account (typically 2-7 days).


Stripe Security and Compliance

Is Stripe secure? Yes! Stripe is:

  • PCI DSS Level 1 certified (highest security standard)

  • Used by millions of businesses worldwide

  • Handles billions in transactions securely

What about client data?

  • Client payment information is encrypted by Stripe

  • All sensitive data is handled securely by Stripe

Compliance:

  • Stripe handles tax reporting (1099-K in the US)

  • Meets international payment regulations

  • Secure data storage and transmission


Next Steps

Now that Stripe is connected, you're ready to:


Need help? If you're having trouble connecting Stripe or have questions about the setup process, reach out to our team at hello@tezzera.co and we'll be happy to assist you!

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