Tezzera uses Stripe to securely process all card payments on behalf of your account or workspace (“Connected Account”). Payment fees depend on:
The country where your account/workspace is registered, and
The currency in which you charge your customer.
Below is a simple breakdown of how fees work across all scenarios.
1. Same-Country & Same-Currency Transactions — 3.3%
This fee applies when:
Your Tezzera account/workspace is registered in a specific country, and
You charge customers in that same country’s default currency
(Examples: US → USD, UK → GBP, EU → EUR, Australia → AUD)
Examples:
A US workspace charging USD → 3.3%
A UK workspace charging GBP → 3.3%
An EU workspace charging EUR → 3.3%
This is the lowest fee tier because there is no cross-border or currency-conversion cost.
2. Cross-Currency Transactions (No Exchange Required) — 4.3%
This applies when:
You charge in a different currency than the default currency of your registered country,
But your customer’s card is also denominated in that same currency,
Meaning no currency conversion occurs, even though the transaction is international.
Examples:
A US account charging GBP (customer pays with a GBP card) → 4.3%
A Canadian account charging USD → 4.3%
This tier reflects international and cross-border processing costs.
3. Cross-Currency Transactions With Conversion — 5.3% to 5.5%
This applies when:
You charge in a different currency than the country where your Tezzera account/workspace is registered, and
The customer’s bank must convert the charge from one currency to another.
This scenario includes both cross-border fees and foreign-exchange fees.
Examples:
A US workspace charging EUR, AUD, or JPY
A UK workspace charging USD
An EU workspace charging CAD
Typical Fee: 5.3%
In some cases (due to issuer-level FX adjustments), fees may reach up to 5.5%.
Quick Summary of Fees
Scenario | Description | Fee |
Domestic / Same Currency | Charge currency matches your registered country’s default currency | 3.3% |
International (No Currency Conversion) | Charge currency ≠ registration currency, but no FX conversion occurs | 4.3% |
International (With Currency Conversion) | Currency conversion required | 5.3% – 5.5% |
Country Examples
If your Tezzera account/workspace is registered in the US (USD)
Charging USD → 3.3%
Charging GBP, CAD, or EUR (no conversion) → 4.3%
Charging AUD, JPY, or any converted currency → 5.3–5.5%
If your account is registered in the UK (GBP)
Charging GBP → 3.3%
Charging EUR or USD (no conversion) → 4.3%
Charging currencies requiring FX → 5.3–5.5%
Why fees differ
Fees vary based on:
Cross-border routing
International processing
Currency conversions
Card network surcharges
Tezzera simplifies these into clear, predictable tiers for every account and workspace.
