If a team member has changed email address or needs to change which Identity account they use to log into their payslip portal, there are a couple of solutions available to you.
Prerequisites
You must be a super user, bureau administrator, group administrator or company administrator.
You must have the 'Access & Permissions' and 'Add & delete team members' permissions assigned to your role.
Option 1: Unregister and invite to re-register
Unregistering and re-inviting a team member will automatically remove the link to their Identity account and will allow them to set up a new account in both Paycircle and Access Identity.
This is useful if the employee would like to change their email address, needs to set up a new Identity account, or would like to log in to the payslip portal via a different Identity account.
Option 2: Manually clear the Identity account link
To manually clear the migration data for a team member, follow the steps below.
Open the relevant payroll company then click Team.
Open the relevant team member's record.
Click the Action cog
, then click Unlink Access Account.
This is useful if the employee is not changing their email address, but would like to set up a new Identity account or change which Identity account they use to log into their payslip portal.