Broadband
For everything Broadband
Water
Everything water related
TV Licence
Everything Tv Licence related
Energy
For everything energy and usage related
Meter Readings
All things about your meter readings!
Billing & Payments
For everything bill related
Customer Care
How customer support can help you
Common Questions
Complaints
Here is our complaints process and how you can submit your complaint.
Important Customer Update
Rebel Energy Has Ceased Trading
Cancellations
Cancellations
Refund Policy
Need to request a refund? This guide explains our refund policy, including what’s eligible, how to submit a request, and how long it takes to receive your money back. Clear, simple steps to help you get sorted quickly.
Everything you need to know if you have received communication from British Gas
British Gas recent update