If your energy has cut out, you first need to check your fuse box for any tripped fuses as this is the most likely cause. If this is not the case, please check with your neighbour to see if they are experiencing a loss of power too.

To get in touch with your local electricity network operator call 105.

If you are still experiencing problems contact our customer service team on 0333 358 3377 and see our opening hours here.