Meter readings are crucial because they provide our supplier with an accurate measurement of your energy usage. If you don't send us meter readings, you'll be billed off estimated usage from our supplier, which can be up to 30% higher than your actual usage. This is something you definitely want to avoid! By sending regular meter readings (every month) in the portal, you and Bunch can keep track of your energy usage and ensure that you are not exceeding your energy allowance. With our customer portal, you'll always be informed about your energy usage, so there won't be any surprises when it comes to your bill at the end of your tenancy.