Sending an opening meter reading is very important when you move in.
It shows the exact amount of energy you start using from day one of your tenancy.
Without it, neither we nor the supplier know where your usage begins. You could be charged for energy the previous tenants used.
A photo of the meter helps us check that the correct meter is being taken over. We match the serial number on your meter with the one the supplier has on file.
If you don’t send readings, the supplier will use estimated figures. These can be up to 30% higher than your actual usage.
By sending an opening read (with a clear photo), you make sure you only pay for the energy you use.