We won't be present for our Broadband installation, can we reschedule the date?

We won't be present during the installation, can we reschedule the date?

Written by Joanne

Updated over a year ago

Yes, it's possible to reschedule a broadband installation date up to 48 hours prior to the installation.

It's really important to notify us if you cannot attend, because if you miss an engineer visit, you will receive a missed visit charge of £150.

Please also note that changing your install date may cause a delay in your service.