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What is the management fee?

What is the subscription fee?

J
Written by Joanne
Updated over a year ago

The subscription fee is a fixed amount charged each month per bill payer. This fee covers a range of benefits that our customers love, such as:

Everyone:

  • Consolidated Billing: All household bills are combined into one monthly payment, reducing hassle and simplifying the payment process.

  • Financial Stability: Customers have the security of knowing exactly how much they owe for their household bills on the same date each month, eliminating the possibility of unexpected bills.

  • Exceptional Customer Support: Bunch provides a single point of contact for all household bill inquiries, with quick response times (under two minutes on calls and 24-hour written response) and high satisfaction ratings (4.7 on Trustpilot). We also have a live chat option and helpful articles on our website.

  • High-Quality Services: Bunch offers a fast broadband solution with up to 1 Gbps and 48-hour installation, along with a 5G fail-over service to ensure continuous connectivity. We also provide competitive energy tariffs, including fixed and variable options, to meet customers' needs.

  • Credit Score Boost: In 2023, Bunch will be the only company that can positively impact customers' credit scores by paying their household bills, providing added value in a challenging economic climate.

Shared Accommodation (Students/Renters):

  • Bill Splitting: Bunch provides a consolidated bill, equally split between all housemates, making bill payment and allocation simple and fair.

  • Individual Liability: Tenants only pay their portion of the combined bills, eliminating the risk of being held liable for other housemates' payments.

  • Peer-to-Peer Bill Splitting: Bunch App (launching in 2024) will allow customers to easily split everyday expenses such as food, household supplies, and leisure activities.

Single Bill Payers (Renters/Homeowners):

  • Auto-Switching: Bunch actively searches for better deals on energy, broadband, and other selected services, allowing customers to switch to more cost-effective options.

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