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How can I update my payment card?

Need to update your payment card or wondering if Direct Debit is available? Here’s everything you need to know.

Updated over a week ago

Updating your payment card

You can update your card details securely in two ways:

  1. Via your online portal
    Log in at app.the-bunch.co.uk.
    From there, click through to Stripe, our secure payment system, to update your debit or credit card.

  2. Over the phone
    Contact us on 0333 358 3377 and a member of the team can help update your card for future payments.

Once updated, the new card will be used for your automatic invoice payments going forward.

Can I set up a Direct Debit?

Bunch does not currently support Direct Debit.

When you sign up, your card is registered for automatic payments under a continuous card authority. If there are any issues with your card payment, our Collections team may offer BACS (bank transfer) as a backup method.

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