We need a new electricity meter reading for your house to make sure you are being billed correctly. Your house has what is called a Dual Rate or Economy 7 meter for electricity. This means it has a peak and off-peak tariff for electricity - and will have two different readings one for peak and one for off-peak.
To read please follow the below instructions for your meter and send a photos with a reading for each rate.
1) Press the blue button 4 times to get Rate 1 reading up on screen
2) Take photo of Rate 1 reading
3) Press the blue button 5 times to get Rate 2 reading up on screen
4) Take photo of Rate 2 reading
KAIFA M120
Press the top button (K1) to enter the menu system.
With the arrow next to General Display, press and hold the top button (K1).
Then press the bottom button (K2) to scroll down to Tariff Matrix. With the arrow next to Tariff Matrix, press and hold the top button (K1).
With the arrow next to TOU Register, press and hold the top button (K1). T01 shows the total for R1, T02 shows the total for R2. T03 and 4 shows the unused Rate band.
Once you have the readings, please email the photos to this address hello@the-bunch.co.uk.