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How can I contact customer support?

Receiving dedicated support

Updated over 3 weeks ago

โšก We are currently only supporting emails as we're doing maintenance on our live chat.

๐Ÿ’ฌ For dedicated support, please email support@the-bunch.co.uk

Contact details

๐Ÿ“ž T: 0333 358 3377

  • Our Customer Support team is available via email from 9am to 5pm, Monday to Friday.

  • Our phone lines are open from 10am to 4pm during these hours.

If you call outside of these times, please leave send us an email and weโ€™ll get back to you as soon as possible.


When will the team get back to me?

While our Customer Service and Sales teams aim to respond as quickly as possible, response times can vary depending on the time of year.

If you have called us and requested a call-back, you can expect a call from us within the next working day.

Please note that June to September is our busiest period, so response times may be longer during these months. If your enquiry is urgent, live chat is usually the fastest way to reach us (once itโ€™s available again).

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