FAQs

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25 articles in this collection
Written by Buttermilk Co. Support

Are your ingredients organic?

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Written by Buttermilk Co. Support
Updated this week

Do you use dry ice or ice packs for shipping purposes?

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Written by Buttermilk Co. Support
Updated this week

What animal products are processed in the kitchen facilities?

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Written by Buttermilk Co. Support
Updated this week

How do I cancel my subscription?

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Written by Buttermilk Co. Support
Updated over a week ago

How does the Referral Program work?

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Written by Buttermilk Co. Support
Updated over a week ago

How do subscriptions work?

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Written by Buttermilk Co. Support
Updated yesterday

What’s inside the packet?

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Written by Buttermilk Co. Support
Updated over a week ago

I have food allergies, is your food allergy friendly?

Food allergies
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Written by Buttermilk Co. Support
Updated over a week ago

Help! I was double charged or my order is incorrect!

Incorrect order or charge
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Written by Buttermilk Co. Support
Updated over a week ago

I will be out of town when my package arrives, what do I do?

Unable to receive order
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Written by Buttermilk Co. Support
Updated over a week ago

The products I received weren't as described. Can I return them?

Return issue with product
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Written by Buttermilk Co. Support
Updated over a week ago

I got my order! Now what?

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Written by Buttermilk Co. Support
Updated over a week ago

My address was unable to receive the order. What now?

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Written by Buttermilk Co. Support
Updated over a week ago

How do I change the shipping information on my order after it's been placed?

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Written by Buttermilk Co. Support
Updated over a week ago

I need my order to come on a certain date or time. How can I schedule this?

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Written by Buttermilk Co. Support
Updated over a week ago

How long does it take to get my order?

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Written by Buttermilk Co. Support
Updated over a week ago

Can I apply a promo code to my order after purchasing?

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Written by Buttermilk Co. Support
Updated over a week ago

Is your packaging eco-friendly?

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Written by Buttermilk Co. Support
Updated over a week ago

Where is the nutritional information?

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Written by Buttermilk Co. Support
Updated over a week ago

Where do you ship?

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Written by Buttermilk Co. Support
Updated over a week ago

Are the packets shelf-stable?

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Written by Buttermilk Co. Support
Updated over a week ago

How long do the packets stay fresh?

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Written by Buttermilk Co. Support
Updated over a week ago

How is it kept fresh?

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Written by Buttermilk Co. Support
Updated over a week ago

When and where is the food made?

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Written by Buttermilk Co. Support
Updated over a week ago

How do I know if my food went bad?

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Written by Buttermilk Co. Support
Updated over a week ago