Why We Are Unable to Ship to the EU Right Now

As of December 13, 2024, the European Union’s new General Product Safety Regulation (GPSR) has come into effect. This legislation introduces updated safety and compliance requirements for products sold within the EU. To comply with the GPSR, businesses must adhere to specific product rules for documentation, labeling, provide detailed safety documentation, and ensure traceability throughout the supply chain.

What Are We Doing About It?

At this time, our products do not meet all the necessary criteria and our team is actively working to ensure that our products and processes align with the GPSR’s requirements. This includes updating documentation and labeling to meet the new standards. We have full confidence that our tools are safe but this compliance process takes time. We are committed to resuming EU shipping as soon as possible.

How Long Will This Last?

We’re unable to provide a specific timeline at this stage, but we will share updates as we make progress toward compliance.

What If I’m an EU Customer?

We understand that this situation may cause inconvenience, and we sincerely apologize. In the meantime please feel free to visit our store partner goFree Concepts based in the EU.

Thank you for your patience, we appreciate your understanding as we work through this challenge. Our priority is to ensure the satisfaction of our customers while complying with important regulations.