At The Foot Collective (TFC), we want to ensure you receive your products in perfect condition. If your item arrives in an unacceptable state, follow these steps:
What to Do:
Take Photos:
Capture clear photos of the damage to the product.
Contact Us:
Send an email to info@thefootcollective.com.
Include:
Your order number
The photos of the damaged product
A brief description of the issue
What Happens Next:
Once we receive your email, our team will review the information.
We will arrange to send out a replacement item to you promptly, free of charge.
Need Assistance?
If you have any questions or require further support, don’t hesitate to reach out. We’re here to help ensure your satisfaction with every purchase!