Oh no! You've been eagerly waiting for your order to arrive and it finally did, but where's the rest of it? Don't worry, we've got you covered.
Another package could be on the way:
First things first, check your email to see if you received two separate tracking numbers. Your order might have been split into two packages and sent separately. This could be because one item was on backorder or maybe the package was too big to send all at once.
Reach out for support:
If you only received one tracking number, reach out to our customer service team and we'll investigate the whereabouts of the rest of your order. We promise we'll do our best to get it to you as soon as possible.
In the meantime, why not check out the items you did receive and give those feet of yours some love! Who knows, the rest of your order might just surprise you by arriving earlier than expected…
We understand how frustrating it can be to not receive everything you were expecting, but don't worry, we're here to help. Just reach out to us and we'll make sure to get everything sorted out for you: info@thefootcollective.com