Made a mistake with your delivery address? Here's what you can do:
Contact us: If you've entered the wrong delivery address, don't worry. Reach out to us immediately by emailing info@thefootcollective.com. The sooner you inform us, the better chance we have of resolving the issue.
Courier service: We'll communicate with the courier service to check whether it is possible to redirect your parcel to the correct address.
Stay updated: Once we receive an update regarding the status of your delivery address change, we'll promptly notify you and provide guidance on the next steps.
Friendly Reminder
While we're dedicated to assisting our customers, we kindly remind you that entering the correct address at checkout is ultimately your responsibility. Please take a moment to double-check your delivery details before finalizing your order.
Your cooperation helps ensure a smooth delivery process for all orders. If you have any questions or concerns, feel free to contact us for further assistance.
We're here to help make your shopping experience as seamless as possible.