Is your package being returned to sender? Here's what you need to do:
Contact us: We understand the disappointment of a missed delivery. If you notice your package is being returned to us by the carrier, let us know via email at info@thefootcollective.com
Reshipment Process: Once notified, we'll arrange for your package to be resent, and send you an invoice for any additional shipping charges.
Faster Delivery Options: Please note that returned packages undergo a lengthier processing time. If you require your items sooner, we recommend placing a new order. In such cases, we'll refund the original order amount, minus shipping fees.
If you have any concerns about your order's delivery status or require further assistance, feel free to reach out to our support team at info@thefootcollective.com.
We're here to ensure that you receive your package promptly and address any questions or concerns you may have along the way.