At The Foot Collective (TFC), we stand by the quality of our products and prioritize your satisfaction. Here’s what our Replacement Guarantee covers:
Standard Replacement Guarantee:
If your TFC product is faulty, breaks or develops an issue within 12 months of purchase, we’ll replace it.
To request a replacement:
Send an email to info@thefootcollective.com.
Include:
Your order number
A photo of the product
Confirmation of your shipping address
Once we receive your email, we’ll arrange for a replacement item to be sent out to you free of charge.
Lifetime Warranty for TFC Balance Beams:
Our TFC Balance Beams comes with a lifetime warranty.
If your Balance Beam is faulty or develops an issue at any point after purchase, follow the same steps as above to request a replacement.
Please note, this lifetime warranty does not cover cork cradles, which fall under the 12-month guarantee.
Need Help?
If you have any questions or need assistance, don’t hesitate to reach out to us at info@thefootcollective.com. We’re here to help!