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My tracking is showing delays, what can I do?
My tracking is showing delays, what can I do?
Updated over a week ago

Oh no! It looks like your package is taking a little longer than expected to reach its destination. We understand that waiting can be frustrating, but don't worry, we're here to help.

Here are a few things you can do if your tracking is showing that your item is delayed:

  1. The best thing you can do is contact us directly so we can investigate why your item is delayed. Our team is always happy to help and will work quickly to resolve any issues (click the chatbot to get the fastest response).

  2. Double-check your tracking information to make sure that everything is correct. Sometimes, a simple mistake can cause delays.

  3. Although we strive to deliver packages quickly and efficiently, sometimes unexpected delays can occur. Rest assured that we're doing everything we can to get your package to you as soon as possible.

Remember, we're here to help, so never hesitate to reach out to us with any questions or concerns: info@thefootcollective.com

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