We want you to be completely happy with your purchase, so we’ve made our return process as simple as possible. Here’s how it works:
Return Requirements:
The product must be in its original, unused condition.
This means:
No dirt
No smell
No signs of wear and tear
Original packaging in like new condition
For hygiene reasons, we cannot accept returns of Wild Toes (toe separators)
Return Timeline:
If you contact us regarding the return:
Within 60 days of purchase: You can return the product for a full refund (excluding shipping costs).
Between 60 and 90 days: We’ll issue store credit instead of a refund.
Beyond 90 days: Unfortunately, returns are no longer accepted.
How to Start a Return:
Send an email to info@thefootcollective.com.
Include the following details:
Order number
Product being returned
Reason for the return
Image of product in like new condition
Shipping Costs:
If the product is faulty, damaged or you simply change your mind, we’ll cover the return shipping costs.
Our Commitment:
We’re here to ensure you’re satisfied with your TFC product. If you have any issues or concerns, don’t hesitate to reach out. Let us help make it right!