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Modify Return

Need to modify your return request? Find out how to update details like addresses and refund methods, and what to keep in mind before making changes.

If you'd like to make any changes to your request, such as adding or removing items, updating the pickup address, phone number, or refund method, please reach out to our support team and we'll be happy to assist you.

A few things to keep in mind:

  • If you are requesting an address modification, there may be a slight delay in the pickup process, and the courier may require an additional 1–2 working days to collect your item(s).

  • Any return requests submitted after the initial pickup has been arranged may be subject to an additional fee.

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