To better assist you, please be ready to provide the following information:
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1. Lode account holder full name.

2. LODE Account ID number.

3. Web browser or mobile device type used.

4. A detailed description of your problem, so our tech team can duplicate and resolve the issue.

5. Provide screen shots or screen recordings whenever possible.

6. Before contacting support please make sure your device is running the latest O/S version, and that you have checked for LODE Wallet updates in the App store .

Click on the "Disappointed emoji" 😔 below to open a conversation with a LODE Support Specialist. We're generally able to respond within 24 hours.