Storage & Delivery | Minted Help Center

What are the key benefits of using Secure Storage?

Our storage partner’s state-of-the-art storage facility is one of the most secure vaults in the world.

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Where do you store my Gold?

Your gold is kept in a secure vault and is fully insured

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How safe is Minted Secure Storage?

Our Vault Provider uses Class 10 vault facility & is among the most secure in the world.

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What are your storage costs?

We offer free storage & insurance for all new customers.

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When are storage fees applied on my metal?

Storage fees are applied after the 12 month free storage offer has expired.

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What is the free storage allowance for Silver?

How long will free storage be offered on Silver?

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Can I get my gold delivered?

You have a right of withdrawal of your gold from your Minted account.

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Can I have my Silver delivered?

Delivery of silver is available in whole 1kg silver bars only.

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What is the cost of silver delivery?

Physical delivery of Silver is available in whole 1kg silver bars only

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How much is delivery cost of my gold?

Our delivery charge is £8.99 for every 4 bars, this includes fully covered insurance. Each bar has a weight of 10g.

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What is the minimum amount of gold for delivery?

The minimum amount of gold for delivery is 10g

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How does the bullion get to the vault after I buy?

All bullion purchased is directly stored with the bullion provider at their secured premises.

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Is my bullion insured?

Yes it is! Find out how below.

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How long does delivery take?

Gold delivery can take up to a maximum of 5 working days

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What stops Minted itself removing my bullion?

Minted’s management has the authority to instruct the vault operators on what to do with your bullion.

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Can you prove my bullion is in the vault?

Our vault operators send us bar lists evidencing what they hold in the vault for Minted.

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What is allocated storage and what are the benefits?

When a commodity asset is allocated, you become the defined and recorded owner of the commodity.

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Is delivery available outside of the UK? / Can you deliver overseas?

Is delivery available outsite of the UK? / Can you deliver overseas?

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Can I change my delivery address?

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What happens if I am not home to take delivery?

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