Go to Minted
All Collections
Verification & Security
Verification & Security
We use top of the range security software that ensures the safety of our customers data. ๐
H
13 articles in this collection
Written by
Harry
How do I verify my identity?
H
Written by
Harry
Updated over a week ago
Why do I have to verify my identity?
Why do I have to verify my identity?
H
Written by
Harry
Updated over a week ago
Why do I need to verify my bank account?
We are legally obliged to verify the identity of our customers.
H
Written by
Harry
Updated over a week ago
What can I use for ID verification?
A passport, national identity card, driverโs license or other government-issued identification document
H
Written by
Harry
Updated over a week ago
Am I required to be verified before selling my metal?
Yes in order to sell your metal, we require you to verify your ID and confirm your address and bank details
H
Written by
Harry
Updated over a week ago
How will I know when my registered bank details have been successfully verified?
Once we have verified your registered bank account details your account on the customer portal will show as verified.
H
Written by
Harry
Updated over a week ago
My ID verification has failed, why?
Usually when your ID verification has failed its because
H
Written by
Harry
Updated over a week ago
What if I donโt want to verify?
Unfortunately, this is not optional
H
Written by
Harry
Updated over a week ago
Why do you ask me to register a bank account?
We ask you to register a bank account with us to ensure funds are legitimately withdrawn back to you only.
H
Written by
Harry
Updated over a week ago
What if I need to change my registered bank details?
If you require to make a change to your nominated bank account you can do this via the customer portal
H
Written by
Harry
Updated over a week ago
How long does the verification take?
If the documents uploaded are correct and in the right format, then you will be automatically verified within a few seconds.
H
Written by
Harry
Updated over a week ago
How do I know that my data is secure with you?
Minted uses the very best secure platforms to host your information with bank grade encryption.
H
Written by
Harry
Updated over a week ago
Why do I need to verify my email address?
When registering for an account, you will be asked to verify your email address
H
Written by
Harry
Updated over a week ago