Verification & Security

We use top of the range security software that ensures the safety of our customers data. 🔑

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15 articles in this collection
Written by Harry

How do I verify my identity?

Minted allows you to purchase gold up to a value of £2500 without any verification
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Written by Harry
Updated over a week ago

Why do I need to verify my bank account?

We are legally obliged to verify the identity of our customers.
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Written by Harry
Updated over a week ago

What can I use for ID verification?

A passport, national identity card, driver’s license or other government-issued identification document
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Written by Harry
Updated over a week ago

Am I required to be verified before selling my gold?

Yes in order to sell your gold, we require you to verify your ID and confirm your address and bank details
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Written by Harry
Updated over a week ago

How will I know when my registered bank details have been successfully verified?

Once we have verified your registered bank account details your account on the customer portal will show as verified.
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Written by Harry
Updated over a week ago

Can I make a purchase without verifying?

Minted allows you to purchase gold up to a value of £2500 without any verification.
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Written by Harry
Updated over a week ago

What if I don’t want to verify?

Unfortunately, this is not optional, once you reach the threshold of £2500
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Written by Harry
Updated over a week ago

My ID verification has failed, why?

Usually when your ID verification has failed its because
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Written by Harry
Updated over a week ago

Why do you ask me to register a bank account?

We ask you to register a bank account with us to ensure funds are legitimately withdrawn back to you only, and to prevent money laundering.
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Written by Harry
Updated over a week ago

What if I need to change my registered bank details?

If you require to make a change to your nominated bank account you can do this via the customer portal
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Written by Harry
Updated over a week ago

How long does the verification take?

If the documents uploaded are correct and in the right format, then you will be automatically verified within a few seconds.
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Written by Harry
Updated over a week ago

What are the anti-money laundering requirements to open a gold savings account?

In order to become Minted clients, customers must provide the following:
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Written by Harry
Updated over a week ago

How do I know that my data is secure with you?

Minted uses the very best secure platforms to host your information with bank grade encryption.
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Written by Harry
Updated over a week ago

Why do I need to verify my email address?

When registering for an account, you will be asked to verify your email address
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Written by Harry
Updated over a week ago

What actions does Minted take to help prevent money laundering?

Minted insists all your deposits come from the permanently associated bank account and allows no transfers between Minted accounts.
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Written by Harry
Updated over a week ago