Verification & Security

We use top of the range security software that ensures the safety of our customers data. 🔑

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11 articles in this collection
Written by Haroon Siddiq and Sana Zeb

How do I know that my data is secure with you?

Minted uses the very best secure platforms to host your information with bank grade encryption.

Written by Haroon Siddiq
Updated over a week ago

How do I verify my identity?

To verify your identity this is done on sign up via our partner GBG who conduct automatic KYC verification.

Written by Sana Zeb
Updated over a week ago

Am I required to be verified before selling my gold?

Yes in order to sell your gold, we require you to verify your ID, address and bank details.

Written by Haroon Siddiq
Updated over a week ago

Why do I need to verify my bank account?

We are legally obliged to verify the identity of our customers.

Written by Haroon Siddiq
Updated over a week ago

How do I know when my account has been verified?

We’ll email you as soon as you’re validated.

Written by Sana Zeb
Updated over a week ago

How will I know when my registered bank details have been successfully verified?

Once we have verified your registered bank account details your account on the customer portal will show as verified.

Written by Haroon Siddiq
Updated over a week ago

What if I need to change my registered bank details?

If you require to make a change to your nominated bank account you can do this via the customer portal

Written by Sana Zeb
Updated over a week ago

Why do you ask me to register a bank account?

We ask you to register a bank account with us to ensure funds are legitimately withdrawn back to you only, and to prevent money laundering.

Written by Sana Zeb
Updated over a week ago

How long does it take for my registered bank details to be verified?

After you have registered your bank account details with us we seek to verify them within a few hours

Written by Haroon Siddiq
Updated over a week ago

What actions does Minted take to help prevent money laundering?

Minted insists all your deposits come from the permanently associated bank account and allows no transfers between Minted accounts.

Written by Sana Zeb
Updated over a week ago

What are the anti-money laundering requirements to open an gold savings account?

In order to become Minted clients, customers must provide the following:

Written by Haroon Siddiq
Updated over a week ago