To ensure that nonprofits are maintaining good standing with the IRS and our overall granting policy, nonprofit approvals do expire on a rolling basis. This means that nonprofits will move from an approved state to an expired state until they can be vetted again by our team. As a result, a nonprofit you previously have granted to may not populate in the recipient search.
What Steps Should I Take?
Add the recipient via the steps in our article Granting to an Unlisted Recipient / Charity and note that you believe you have previously granted to the charity.
Denied Recipients
On occasion, The Signatry is unable to complete grant requests to recipients that do not meet our granting policy or applicable laws for grants from a donor advised fund. This means that a charity may be in a denied state and will not populate in the recipient database. If this is the case, a grant recommendation will be declined and you should expect a phone call from someone on our team.
Still need help? Call us at 913-310-0279 between 8:30 AM CT and 5 PM CT or click the button below submit a help ticket.