Adding A Consultation
There are two options when adding a consultation. These are essentially the same button, however, the content and attachments of a private consultation will only be visible to the author.
*****ANY TIME YOU CLICK ADD CONSULTATION OR ADD PRIVATE CONSULTATION THEN IT CREATES A CONSULTATION IN THE DATA BASE IMMEDIATELY*****
At the top of the add consultation page; there is some basic information.
Any time a consultation or private consultation is clicked, a consultation is created and recorded against that player. So even if the user has clicked this in error, there is no way of deleting this. They will just have to mark that the consultation was added in error.
Time and date – will default to the time and date of entry
The practitioner will default to yourself, however, you can add the consultation on behalf of someone else by using the drop-down field.
The page is then split into 2
Top half relating to the player
Bottom half relating to specific problems the player has had.
Adding notes – dependent on your user roles the notes box will change:
If you’re a doctor you will get HEDP (history, examination, diagnosis, plan)
If you’re a physio you will get SOAP (subjective, objective, assessment, plan)
Adding attachments – select from your computer and populate the fields
Annotations – select a body part (double clicking brings an arrow)
Maintenance Treatments – Over a period of time, all previous treatments will appear in the recent treatments section. This is a time saver for the user if they are providing similar treatment, as they will be able to select and pre-populate the comments section.
The Sports Office Contacts
Please use the following support channels to help further with any related questions/issues you may be having with your system.
Telephone:
0330 058 0303 - Our phone line is open Monday to Friday from 8:30am to 4:30pm
Email:
For Clients using the Premier League PMA system:
For all other Client:
For Clients from the IRFU:
Chat:
Our interactive chat bubble in the bottom right of your platform
Someone will aim to reply to your email within 24 hours given it isn’t on a weekend.