Internet browsers store temporary files from websites to help load pages faster going forward. These files (know as cache) can sometimes prevent pages working correctly and clearing them can quickly fix these instances.
Clear cache on chrome
Clear cache on Safari
Clear cache on IE11
Clear cache on Edge
To clear Cache In Google Chrome
On your computer, open Chrome.
At the top right, click More More.
Click More tools and then Clear browsing data.
At the top, choose a time range. To delete everything, select All time.
Next to "Cookies and other site data" and "Cached images and files," check the boxes.
Click Clear data.
To Clear Cache In Internet Explorer 11
Open Internet Explorer 11
Click the Settings icon (top right corner) and click Safety
Click Delete browsing history
Check the Temporary Internet files and website files option
Click Delete
A confirmation message should appear
Restart Internet Explorer 11
To Clear the Cache in Safari
Click on the Safari drop-down menu and select Preferences.
Click the Advanced tab. Select the Show Develop menu in menu bar checkbox and close the Preferences window.
Select the Develop drop-down menu. Click Empty Cache.
Note: You may want to also clear your browser history.
To Clear the Cache in Edge
Click on the menu button situated in the upper right corner.
Click on Settings.
Under Clear browsing data, click on Choose what to clear.
Click on Clear.
The Sports Office Contacts
Please use the following support channels to help further with any related questions/issues you may be having with your system.
Telephone:
0330 058 0303 - Our phone line is open Monday to Friday from 8:30am to 4:30pm
Email:
For Clients using the Premier League PMA system:
For all other Client:
For Clients from the IRFU:
Chat:
Our interactive chat bubble in the bottom right of your platform
Someone will aim to reply to your email within 24 hours given it isn’t on a weekend.