Videos can be uploaded to the system for staff and players to view. These videos can be viewed via the main desktop or the app. XML files can also be attached to videos to enable players to view their own clips of a training session or fixture. All of these features are detailed below.
For help with adding video and xml files to Sports Office desktop please see user guides below:
Adding Videos
Viewing Videos in the App
Both players and staff are able to view any video they have been assigned to via the app. To access the video page, users will need to take the following steps. Login to the App > Go to the Video section > Any video assigned to the user will be visible here.
At the top of this page, users have the functionality to search for videos or alternatively filter some videos out by searching team specific, view most recent or choose a timeframe in which the video was uploaded to the system.
Clicking on a chosen video will then open the specific video ready to be played.
Viewing Individual or Team Tags
If an XML file has been uploaded for the video, the user can then view their individual or team tags by clicking the large buttons in the middle of the screen. The tags will then be downloaded and ready to be viewed.
When viewing footage via tags, users can click forward and backwards through the tags by clicking the top left (to go back) and top right (to skip forward) of their mobile device.
Video Additional Features
Favourite a video by clicking the “star” whilst viewing the video
Download the video (This will only show if the video has been made downloadable by the member of staff who uploaded the video). To download the video the user must click the small icon on the top right corner of the video
Comment on the video. Staff and players can comment on the video (if this option has been enabled).
The Sports Office Contacts
Please use the following support channels to help further with any related questions/issues you may be having with your system.
Telephone:
0330 058 0303 - Our phone line is open Monday to Friday from 8:30am to 4:30pm
Email:
For Clients using the Premier League PMA system:
For all other Client:
For Clients from the IRFU:
Chat:
Our interactive chat bubble in the bottom right of your platform
Someone will aim to reply to your email within 24 hours given it isn’t on a weekend.