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RFU Clients - Prescribing Medications

Prescribe Medications / Vaccinations, Medication manager, Medication reporting.

Stuart Jones avatar
Written by Stuart Jones
Updated over 3 years ago

Introduction

There are 2 Medication Databases available to use in Sports Office.

The first one is a global list of medications (We can be add medications to this list if you contact us from either the support chat bubble or your TSO support email).

Or, if you wish to use your own bespoke medications list and monitor / manage that stock, you could use our Medication Manager. For a guide on setting that up, please see HERE.

Prescribing Medications

Within Consultations

You can prescribe medications directly against an Injury or Illness within a consultation whereby that issue is still active.

Add a consultation or Private Consultation (PLEASE NOTE: If you add a Private Consultation, you can only select Private Problems)

  • 'Select' a Problem from the 'Active Problems' list or Add a New Problem further down the page

  • You should now see a 'Medications' tab > Click

  • Select whether you are using the Medication Manager 'Take from Stock' OR using the Global list 'Not from Stock'

  • Drop the medication dropdown to select the medication from the list. If you are using the Medication Manager - be sure to check that you are selecting the correct medication based on the Storage Location, Expiry Date and/or Batch Number.

  • Complete the other required fields

  • Click 'Add Medication' (bottom right).

Edit Medications

  • You can only edit the Medications allocated against a problem IF the consultation is 'unlocked' AND

  • You were the user who allocated it

  • Edit the unlocked consultation > select the problem > select the Medications Tab > click Edit at the right of the Medication you wish to edit

Other Information - Active Medications panel

  • If you wish for the medication to show within the players Medical dashboard, there is an 'Active Medications' panel

  • Within the consultation, near the bottom of the page, simply check the 'Player Consents' toggle to ON

  • This displays the latest Medication in the Active Medications panel

From the Medical Team Status Page

If the medication is not for a specific problem, you can Prescribe both Medications and Vaccinations from the Team Status page using

  • The ‘Prescribe’ launch point

Once on the Prescribe page:

  • Choose whether you are taking from Stock or not

  • Complete the fields as required

  • OPTIONAL: You can state if the Medication has been ‘Issued by’ another practitioner even though you are adding it to the Sports Office database

  • OPTIONAL: You can make the medication ‘Private’ which means that only you will see the medication

  • Click 'Add Medication' to save

  • You can edit / delete medications that you have prescribed if they were made in error. Deleted meds stay in the 'Deleted Additional Medications' tab for legal reasons.

NOTE: This page will only show Active, Expired and Deleted Additional Medications that were allocated through the ‘Prescribe’ option. It does not show medications added through a Consultation.

Reporting

If you are using Medication Manager, you can use the Medication Manager page to report on Medications Issued, Expired, Wasted and Used.

If you are using the Non stock method (or a mixture of both Stock and Non Stock) you can find the Medications, Vaccinations and Nutritional Supplements Issued report in the ‘Medical Reports’ area found in Medical.

  • Simply complete your report criteria

  • Click ‘Apply Filter’ to run report

The Sports Office Contacts

Please use the following support channels to help further with any related questions/issues you may be having with your system.

Telephone:

0330 058 0303 - Our phone line is open Monday to Friday from 8:30am to 4:30pm

Email:

For Clients using the Premier League PMA system:

For all other Client:

For Clients from the IRFU:

Chat:

Our interactive chat bubble in the bottom right of your platform

Someone will aim to reply to your email within 24 hours given it isn’t on a weekend.

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