If you need assistance with your subscription, account settings, or any other issue, our support team is here to help. We offer multiple ways to get in touch:
1. Live Chat Support
Availability: 24/7
How to Access: Click the live chat icon at the bottom right corner of the Help Center page to start a conversation with a support agent.
2. Email Support
Email: support@thestring.net
Response Time: Within 24 hours
How to Use: Send us an email with details of your issue, and our team will get back to you promptly.
3. Phone Support
Phone Number: (+966) 541734323
Hours: Sunday – Thursday 08:00 – 17:00
How to Use: Call our support team during business hours for immediate assistance.