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OHQ Support Services
Matt Kesby avatar
Written by Matt Kesby
Updated over a week ago

The E Group Payments support team can be accessed via online chat on OfferHQ. We refer to this as OHQ Support Services.

As an Active Success Partner you are entitled to a wide range of support...but this does not include doing your laundry or marital advice ;-)

So what is included and what is not included?

Included Support Services

  • Registration to specific product training on LMS

  • Set up of your @theegroup.com.au email address

  • OfferHQ navigation

  • Assistance with adding Companies if they are not available in Google Maps or our database

Not included

  • General IT support services

  • Application editing

  • Appointment setting

  • Customisation of marketeing materials

  • sending emails on your behalf

Common additional support items and where you can access paid support services
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