The E Group Payments support team can be accessed via online chat on OfferHQ. We refer to this as OHQ Support Services.
As an Active Success Partner you are entitled to a wide range of support...but this does not include doing your laundry or marital advice ;-)
So what is included and what is not included?
Included Support Services
Registration to specific product training on LMS
Set up of your @theegroup.com.au email address
OfferHQ navigation
Assistance with adding Companies if they are not available in Google Maps or our database
Not included
General IT support services
Application editing
Appointment setting
Customisation of marketeing materials
sending emails on your behalf
Common additional support items and where you can access paid support services
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