Group 65
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Clients
Clients seeking more information should start here.
16 articles in this collection
Written by
Alex Vaughan
Client Tutorial Videos
Check out the client tutorial videos here!
Written by
Alex Vaughan
Updated over a week ago
Getting Started Guide for Clients
How to get started using thera-LINK
Written by
Alex Vaughan
Updated over a week ago
Creating my client account
How do I create my client account on thera-LINK?
Written by
Alex Vaughan
Updated over a week ago
Document Sharing
Sharing a document with your provider
Need to get a document back to your provider safely?
Written by
Alex Vaughan
Updated over a week ago
My Profile
Adding My Information
Phone number, Address, etc..
Written by
Alex Vaughan
Updated over a week ago
Changing or updating your password
Written by
Alex Vaughan
Updated over a week ago
How do I add a picture of myself as my avatar?
Profile pics make the experience more engaging!
Written by
Alex Vaughan
Updated over a week ago
Scheduling
Request an appointment with my provider
Written by
Alex Vaughan
Updated over a week ago
I am unable to schedule for the time I want. Why?
Written by
Alex Vaughan
Updated over a week ago
Sessions
Joining a scheduled session as a client
How do I join a session the day of my appointment?
Written by
Alex Vaughan
Updated over a week ago
Paying for my session
As a client, how do I pay my provider?
Written by
Alex Vaughan
Updated over a week ago
How do I increase or decrease the size of the video or the screen share?
Sometimes you might want to see one of the video feeds larger or zoom in on a shared screen.
Written by
Alex Vaughan
Updated over a week ago
Joining a Session
Did you miss that email reminder? You have two more options left!
Written by
Alex Vaughan
Updated over a week ago
Can I share my screen with my therapist/provider?
How to start a screenshare with your provider
Written by
Alex Vaughan
Updated over a week ago
Do I need to do anything to prepare for my first session?
Written by
Alex Vaughan
Updated over a week ago
Secure Messaging
How can I message my provider?
Written by
Alex Vaughan
Updated over a week ago