1. Is Ride Arrowhead safe?
Your health and safety are our priority. That means we adhere to strict cleaning guidelines and disinfect our vehicles regularly. You can follow every ride you take on the map with GPS tracking, and everyone can rate their trip on a scale of 1 to 5 stars.
2. How do I start riding with Arrowhead?
You can book your first ride in three easy steps:
Download the Ride Arrowhead app on the App Store or Google Play.
Enter your details to create a profile.
Request a ride, and a shuttle will arrive within minutes.
3. How much does it cost to ride?
Ride Pingo aims to provide on-demand services in line with pricing for other public transit options.
Pricing varies by trip. Please check the Ride Arrowhead app for details.
4. Can I pre-book rides with Ride Arrowhead?
Yes, most of our services allow you to pre-book a ride for a specific date or time.
5. How do I delete my Ride Arrowhead account and associated data?
To delete your Ride Arrowhead account and your associated data, please follow the steps below:
Log into the app using your account
Open the side menu and tap "View Profile"
Tap "Delete Account" and tap "Confirm"
For erasure of data as required by GDPR and CCPA, contact support@theroutingcompany.com and our support team will delete your account within 30 days.
