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Completing Your Tasks
Completing Your Tasks
All tasks are mandatory as they have been set by the organisation that requested your check!
+2
56 articles in this collection
Written by
Beth,
Kim Middleton,
Ella
and 2 others
Key Articles
How to successfully scan your passport chip
Here's a quick guide with some top tips on how to complete this task!
Written by
Beth
Updated over a week ago
Connecting to my bank isn't working - what can I do?
Don't worry - we have a solution!
Written by
Kim Middleton
Updated over a week ago
Walk Through Guide: Original ID Task
A step by step guide with one of our fantastic agents
Written by
Kim Middleton
Updated over a week ago
Provide Address Task
How to complete the Provide Address task
This guide provides some top tips on how to enter your address and post code.
Written by
Kim Middleton
Updated over a week ago
I live in the USA or Canada - how do I enter my post code?
Please enter the two letter state code rather than the full state name!
Written by
Kim Middleton
Updated over a week ago
I live in Ireland - how do I enter my postcode?
You must enter a space in the post code!
Written by
Kim Middleton
Updated over a week ago
I live in Hong Kong - how do I enter my postcode/address?
The post code is 999077!
Written by
Kim Middleton
Updated over a week ago
Proof of Address Task
What proof of address documents do you accept?
We accept 3 documents - read on to find out more!
Written by
Kim Middleton
Updated over a week ago
How to successfully complete the Proof of Address task
A quick step by step guide with useful screen shots and a video!
Written by
Kim Middleton
Updated over a week ago
How to complete the 'Check your details' address task successfully
A quick guide on how to complete this task!
Written by
Kim Middleton
Updated over a week ago
ID Task - Video Step Task
Which forms of ID do Thirdfort accept?
Stuck on which ID you can and can't use? Look no further!
Written by
Kim Middleton
Updated over a week ago
Top tips on how to photograph your ID document successfully
Here's a quick guide full of useful photo examples!
Written by
Kim Middleton
Updated over a week ago
My name appears differently on my ID document!
A quick guide on next steps.
Written by
Beth
Updated this week
My maiden name is on my ID document!
A quick guide on next steps.
Written by
Kim Middleton
Updated this week
Why am I being asked to repeat/redo the ID task?
Top tips on how to complete the document photo, selfie and video step successfully!
Written by
Kim Middleton
Updated over a week ago
The DVLA has extended my licence expiry - what should I do next?
A quick guide on next steps.
Written by
Kim Middleton
Updated over a week ago
My ID has expired!
A quick guide on next steps.
Written by
Kim Middleton
Updated over a week ago
I'm getting a flow error message when trying to complete the ID task!
A quick guide on how to resolve this!
Written by
Beth
Updated over a week ago
How to successfully complete the ID task
A step by step guide on how to complete it correctly!
Written by
Beth
Updated over a week ago
Do Thirdfort accept CitizenCards?
No!
Written by
Kim Middleton
Updated over a week ago
ID Task - Verify Passport Task
How to successfully scan your passport photo
Here's a quick guide with some top tips on how to complete this task!
Written by
Beth
Updated over a week ago
How to skip the passport verification ID task during the chip reading step (iOS device)
Here's a quick guide on how to skip this stage if you are not able to successfully read the chip in your passport.
Written by
Ella
Updated over a week ago
How to successfully complete the face scan step
Here's a quick guide on completing the final stage of your passport verification task
Written by
Daniel
Updated over a week ago
How to skip the passport verification ID task
Here's a quick guide on how to skip this stage if you need to use another form of ID
Written by
Beth
Updated over a week ago
Walk Through Guide: Standard ID Task (Passport Verification)
A step by step guide with one of our fantastic agents
Written by
Kim Middleton
Updated over a week ago
Open Banking Task
How to revoke Open Banking permission
This guide provides some tips on how to revoke Open Banking permission if you link your bank
Written by
Ella
Updated over a week ago
How to change your default browser to Google Chrome on Android
A step by step guide on how to update your default device browser.
Written by
Daniel
Updated over a week ago
What happens when I connect to my bank via Open Banking technology?
A break down of what is shared if you opt to connect to your bank!
Written by
Daniel
Updated over a week ago
What is Open Banking? How does it work?
All you need to know about Open Banking!
Written by
Daniel
Updated over a week ago
I don't bank online
Don't worry - you can upload your statements instead!
Written by
Kim Middleton
Updated over a week ago
My bank is not listed
Don't worry - you can upload your statements instead!
Written by
Kim Middleton
Updated over a week ago
How to connect to multiple bank accounts via Open Banking
A step by step guide on what to do next!
Written by
Kim Middleton
Updated over a week ago
I've already connected to my bank - why is the app asking me to upload 6 months of bank statements?
The connection was unsuccessful!
Written by
Kim Middleton
Updated over a week ago
Which bank account should I connect to? Which statements should I upload?
All you need to know about banking!
Written by
Kim Middleton
Updated over a week ago
How can I skip the Open Banking task?
Watch our quick video below!
Written by
Beth
Updated over a week ago
Why do I need to provide bank statements as part of my verification check?
It's all to do with anti-money laundering regulations!
Written by
Kim Middleton
Updated over a week ago
How can I skip the Open Banking task? (Android)
Here's a quick guide on how you can do this:
Written by
Beth
Updated over a week ago
Upload Bank Statements Task
How to download your bank statements as PDFs using Online Banking
Read more for further instructions!
Written by
Kim Middleton
Updated over a week ago
How to get your digital PDF bank statement(s) onto your smartphone, rather than your computer/laptop
Check out our guide below
Written by
Beth
Updated over a week ago
How to upload your bank statements as digital files (PDFs) or photos
Read on for more information!
Written by
Kim Middleton
Updated over a week ago
How do I get certified bank statements?
More information below!
Written by
Alistair
Updated over a week ago
Optional Document Upload Button
How to upload a photo of the signature page of your passport as an additional document
A step by step guide on how to use this feature
Written by
Kim Middleton
Updated this week
How to use the Upload Optional Documents button
Forgot to upload something? Need to add additional evidence? Don't worry - we've got you covered!
Written by
Kim Middleton
Updated this week
Source of Funds
What does error 400 on the Source of Funds task mean & how can I fix it?
Find a step by step guide below!
Written by
Beth
Updated over a week ago
What is the Source of Funds task? What's it for?
A quick guide to the short questionnaire!
Written by
Kim Middleton
Updated over a week ago
How to complete the Source of Funds task as a Lendor
Don't worry - you only need to account for the amount you are lending!
Written by
Beth
Updated over a week ago
I'm a shared owner - how do I fill out the Source of Funds task?
Follow our step by step guide below!
Written by
Kim Middleton
Updated over a week ago
How to successfully complete the Giftor Source of Funds task
A quick guide to completing the Source of Funds task as a Giftor!
Written by
Kim Middleton
Updated over a week ago
Walk Through Guide: Source of Funds Task
A step by step guide with one of our fantastic agents
Written by
Kim Middleton
Updated over a week ago
How to delete sources from the Source of Funds task?
Here's a quick guide on how to delete and edit added sources
Written by
Kim Middleton
Updated over a week ago
How much stamp duty do I enter on the Source of Funds task?
A quick article on what to do next!
Written by
Beth
Updated over a week ago
How can I skip the Source of Funds task?
A quick guide on how to find the "Skip task" option!
Written by
Kim Middleton
Updated over a week ago
I've made an error/mistake on the Source of Funds task
Read on for advice on next steps!
Written by
Kim Middleton
Updated over a week ago
I've gone past the skip button but I need to remove the Source of Funds task
Here’s how to proceed…
Written by
Beth
Updated over a week ago
Proof of Ownership
How to successfully complete the Proof of Ownership task
Here's a quick guide with some top tips on how to complete this task!
Written by
Beth
Updated over a week ago
What documents can I upload for the proof of ownership task?
Check out the 12 documents below!
Written by
Kim Middleton
Updated over a week ago