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11 articles in this collection
Written by Beth, Kim Middleton, Ella and 1 other

How do we measure customer satisfaction?

Reviews, our CSAT survey & sharing our scores
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Written by Kim Middleton
Updated over a week ago

How to update your software version on an Android device

A step by step picture guide on how to update your software version on your Android device
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Written by Kim Middleton
Updated over a week ago

How to provide feedback on the app or an interaction with our support team

We're always keen to hear more about your experience!
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Written by Kim Middleton
Updated over a week ago

How to take a screenshot on an iPhone / iOS device

Find a step by step picture guide below!
Beth avatar
Written by Beth
Updated over a week ago

How to take a screenshot on an Android device

Find a step by step picture guide below!
Beth avatar
Written by Beth
Updated over a week ago

How to update your software version on an IOS device

A step by step picture guide on how to update your software version on your iOS device
Beth avatar
Written by Beth
Updated over a week ago

How to take a screen recording on an Android device

A step by step guide if you need to show us what is happening on screen!
Daniel avatar
Written by Daniel
Updated over a week ago

How to take a screen recording on an IOS device

A step by step guide if you need to show us what is happening on screen!
Ella avatar
Written by Ella
Updated over a week ago

How to save your Live Chat conversation

A quick guide on how to save your live chat message history
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Written by Daniel
Updated over a week ago

Source of Funds Verification for Cryptoassets

Beth avatar
Written by Beth
Updated over a week ago

What is Secure Share and how does it work?

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Written by Beth
Updated over a week ago