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Madeleine avatar Beth avatar Ella avatar +2
9 articles in this collection
Written by Madeleine, Beth, Ella and 2 others

How do we measure customer satisfaction?

Reviews, our CSAT survey & sharing our scores
Madeleine avatar
Written by Madeleine
Updated over a week ago

How to update your software version on an Android device

A step by step picture guide on how to update your software version on your Android device
Madeleine avatar
Written by Madeleine
Updated over a week ago

How to provide feedback on the app or an interaction with our support team

We're always keen to hear more about your experience!
Madeleine avatar
Written by Madeleine
Updated over a week ago

How to take a screenshot on an iPhone / iOS device

Find a step by step picture guide below!
Beth avatar
Written by Beth
Updated over a week ago

How to take a screenshot on an Android device

Find a step by step picture guide below!
Beth avatar
Written by Beth
Updated over a week ago

How to update your software version on an IOS device

A step by step picture guide on how to update your software version on your iOS device
Aneesah avatar
Written by Aneesah
Updated over a week ago

How to take a screen recording on an Android device

A step by step guide if you need to show us what is happening on screen!
Daniel avatar
Written by Daniel
Updated over a week ago

How to take a screen recording on an IOS device

A step by step guide if you need to show us what is happening on screen!
Ella avatar
Written by Ella
Updated over a week ago

How to save your Live Chat conversation

A quick guide on how to save your live chat message history
Daniel avatar
Written by Daniel
Updated over a week ago