Other

How do we measure customer satisfaction?

Reviews, our CSAT survey & sharing our scores

Written by Kim Middleton
Updated over a week ago

How to update your software version on an Android device

A step by step picture guide on how to update your software version on your Android device

Written by Kim Middleton
Updated over a week ago

How to provide feedback on the app or an interaction with our support team

We're always keen to hear more about your experience!

Written by Kim Middleton
Updated over a week ago

How to take a screenshot on an iPhone / iOS device

Find a step by step picture guide below!

Written by Beth
Updated over a week ago

How to take a screenshot on an Android device

Find a step by step picture guide below!

Written by Beth
Updated over a week ago

How to update your software version on an IOS device

A step by step picture guide on how to update your software version on your iOS device

Written by Beth
Updated over a week ago

How to take a screen recording on an Android device

A step by step guide if you need to show us what is happening on screen!

Written by Daniel
Updated over a week ago

How to take a screen recording on an IOS device

A step by step guide if you need to show us what is happening on screen!

Written by Ella
Updated over a week ago

How to save your Live Chat conversation

A quick guide on how to save your live chat message history

Written by Daniel
Updated over a week ago

Source of Funds Verification for Cryptoassets

Written by Beth
Updated over a week ago

What is Secure Share and how does it work?

Written by Beth
Updated over a week ago