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Add a New User

How to add a new user to your account

Michael Signorella avatar
Written by Michael Signorella
Updated over a year ago

If you have colleagues or clients that you want to invite to your ThoughtMetric account, you can do that by following the steps below.

1.) Navigate to the "Account Settings" page by clicking on the link at the bottom left of the page.

2.) Here you can invite other people by providing their email and user access level. There are 3 different access level that a user can have:

  • Admin

  • Store Admin

  • Read Only

The default user access level is Admin. This gives users the permission to:

  1. Access and edit ThoughtMetric billing plans.

  2. Add, edit, and delete stores in the organization.

  3. Invite and delete users.

The next user access level a person can select is Store Admin. When choosing this option you also select what store in the larger organization the invited user can admin. This admin level:

  1. Cannot access and edit ThoughtMetric billing plans.

  2. Cannot add or delete stores even if the stores are assigned to the user.

  3. Cannot invite or delete users

  4. Can edit the attributes of stores assigned to the user

  5. Can add, edit, and delete assigned store channels

The last user access level that a person can select is Read Only. When choosing this option the person must also select what store in the larger organization the invited user can admin over. Read Only cannot edit anything on ThoughtMetric and this means:

  1. Cannot pay for and subscribe to different ThoughtMetric SAAS subscription plans

  2. Cannot add or delete stores even if the stores are assigned to the user

  3. Cannot invite or delete users

  4. Cannot edit the attributes of stores assigned to the user

  5. Cannot add, edit, or delete assigned store channels

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