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BigCommerce Installation Guide
BigCommerce Installation Guide

Documentation on how to install ThoughtMetric on a BigCommerce store

Michael Signorella avatar
Written by Michael Signorella
Updated over a week ago

1.) Install tracking code on BigCommerce (10 minutes)

The first part of the installation is to install the ThoughtMetric tracking code on every page of your website. You will want to make sure you also install it on all of your landing pages as well.

a.) Make a ThoughtMetric account

The first step is to make a ThoughtMetric account by going to https://thoughtmetric.io/users/sign_up and signing up.

b.) Select the BigCommerce platform

Once you make an account you will be directed to an onboarding guide. Click on the BigCommerce button to view the installation instructions for that platform.

c.) Copy tracking code

Copy your personalized tracking code.

d.) Navigate to Channel Manager then click on Scripts.

e.) Click New Script.

f.) Configure the new script settings to match the following screenshot:

g.) Paste the ThoughtMetric tracking code into the Script Contents box.

h.) Click save

i.) Wait for ThoughtMetric to verify the installation

Go back to the ThoughtMetric onboarding step that you were on and scroll to the bottom of the page and click “Done”. This will bring you to the final step where ThoughtMetric will check the installation of the tracking code to make sure it has been installed correctly. Once ThoughtMetric detects that the tracking code is correctly installed you have finished the setup and can proceed to the ThoughtMetric dashboard. Note: for ThoughtMetric to detect that the system is working it listens for data coming for your website. So to speed up detection you can go to your website and refresh the page a few times to send data our way.

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