By default, your first order will come with out autodraw device. If you'd prefer to use a different collection method, drop us a message to hello@thriva.co and we'll be happy to help.
How can I update my collection method?
Once you've started your subscription, you can update your collection method at any time through the Thriva app or website. This will apply to your future tests.
On the app:
Open the Thriva app and tap on the person icon in the top right corner.
Tap Subscriptions and Orders.
Scroll down to Testing method, and tap Edit.
Select your preferred option and then tap Save changes.
On the website:
Log in to your Thriva account and click Account in the top right corner
Click Subscriptions and Orders.
Scroll down to Testing method and click Edit.
Select your preferred collection method and click Save changes.
If you already have a kit or your kit is on its way, and you'd like to change the collection method, please get in touch with us at hello@thriva.co. We'll be happy to arrange a replacement kit for you.
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