We're expecting slightly longer delays due to higher mail volumes over the holidays. So please don't worry if your sample takes a little bit longer than usual to arrive. You’ll receive a text/email notification when the lab receives it.
Can’t take your sample before the deadline?
Please wait until after 5 January 2026, when there will be less delays.
Posting your sample:
Post your sample via a postbox that has late collections — this will ensure it reaches our labs as quickly as possible.
I need to take my test on my cycle and that falls during Christmas
Not to worry - If you're waiting to take your test on day 3 of your cycle, please wait until next cycle begins after 5 January 2026, and take your sample on day 3.