Please be careful in selecting your appointment time with our service providers. If an appointment is cancelled within 24 hours of the scheduled time it will count as a completed and will not be eligible for a refund.
If you do need to re-schedule, or cancel, a purchase please reach out to our support team via email or chat in the bottom right corner of your screen.
Please Note: Coaching sessions must be delivered less than 3 months after your Thrive account expires.