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What is the refund/cancellation policy for purchased sessions?
What is the refund/cancellation policy for purchased sessions?
Stephanie avatar
Written by Stephanie
Updated over a week ago

Please be careful in selecting your appointment time with our service providers. If an appointment is cancelled within 24 hours of the scheduled time it will count as a completed and will not be eligible for a refund.

If you do need to re-schedule, or cancel, a purchase please reach out to our support team.

Please Note: Coaching sessions must be delivered less than 3 months after your Thrive account expires.


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