After you complete and submit the session feedback form, MyThrive sends your client an email notification.
What information is included in the email?
The email includes the information you entered for these questions:
What actions were agreed during the session?
What is the proposed next topic for coaching?
Write these responses clearly and remember that the client will see them in the email.
Can the client view the full feedback form?
Yes. The email contains a link that allows the client to sign in to MyThrive and view the complete feedback form.
The client can also use MyThrive to book their next session with you.
When is the email sent?
The client is notified after you complete and submit the feedback form.
Check your responses before submitting the form because the information will be shared with the client.
What if the client cannot find the email?
Ask the client to:
Check their inbox and junk or spam folder.
Search for an email from MyThrive.
Confirm that they’re checking the email address connected to their MyThrive account.
Sign in to MyThrive to check whether the feedback is available there.
If the client still can’t access the feedback, contact Coach Support.