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Name Changes

All name changes must be review and approved by the Teachers Health Trust Eligibility Team. Although name changes can be accepted at any time, we recommend submitting them as soon as possible to prevent issues with claims, identification, or benefit records. Once a name change is approved and processed, the updated name will generally appear in the THT systems within 24–72 hours, and replacement ID cards will be mailed to the member's address on file within 2–4 weeks.

Name Changes for Employees

Employees must first complete their name change through their Human Resources department.

CCSD Employees can call 702-799-2812 for instructions on how to start this process. Once the employer makes the update, contact Teachers Health Trust to have your name updated in THT's system.

Name Changes for Dependents (Children and Spouses)

Teachers Health Trust can update a dependent's name when the primary member requests the change and provides appropriate supporting documentation.

Unlike primary member name changes, dependent name changes do not require updates through CCSD Human Resources. The primary member should contact THT directly and submit documentation verifying the dependent's legal name change.

Required Documentation for Name Changes

Depending on the reason for the change, acceptable documentation for dependent name changes may include

  • a marriage certificate

  • court-ordered name change document

  • updated government-issued identification

  • other legal documentation supporting the request.

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