If you are reading this, you may have seen this warning recently.
What is this warning?
We try to save your project frequently to avoid any loss of work. You will see the above error message and be unable to modify your project after 4 consecutive changes have occurred in your project without verification from our servers that a save has occurred.
There are various potential reasons for this to occur such as poor internet connection on your end, or connection issues between the builder and our backend that stores your projects. No matter the specific reason, your response should stay the same.
What you should do
Wait for the message to go away for up to 5 minutes.
Go grab a glass of water or enjoy a few brisk laps around your living/work space.
We will work to regain the connection once it's been lost. The lock will revert as soon as we regain a connection.
If the message has not gone away within 5 minutes, open a new tab and navigate to x.thunkable.com/projects and open the project you were working on.
DON'T MAKE CHANGES YET!
If your project opened, revert back and check the first tab.
if the lock hasn't went away, please close tab 1, continue in tab 2, and contact creator success.
If your project didn't open, there may be a larger connectivity issue.
Please contact creator success
If you've opened another tab, and you don't have any connection to the internet, please keep the tab open until you regain internet connection and check the tab again at that time.
If the lock still hasn't gone away, you should refresh the tab. In cases of poor connection we can't guarantee all changes will be preserved.
If you are experiencing this regularly, we recommend you first ensure you have a solid internet connection. Please contact support@thunkable.com if you experience this regularly as this will help us ensure our systems are running properly at all times.